Subject: Reports
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Sat, 21 Jul 2018 06:58:24 +0000

Hi Ashish,

Can you please take out the following reports for last one week?

Spanish new account - was there any missed call in last one week? If yes, time and day. Also, I guess the live chat went live since day before. Every since it went live, was it offline on any day? If yes, what day and time? Please send me and Saurabh these reports for last one week. Also, please check these things for new Spanish account every day and send us a brief report. 

HFL and snap- again how many calls and chat- split by shifts? And was if there was any missed chats or calls with date and time. 

Bombshell- how many emails and chats are we getting shift wise. Not sure how you can find it for emails but please see if there a way in zendesk.

Thank you

Regards,
Deeksha 

Regards,
Deeksha 

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