Subject: Re: LSM Joining Case Test - Shivam Kalra
From: Shivam Kalra <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 20 Jul 2018 04:49:52 -0400

| | LSM Joining Case Test

Name | Shivam Kalra
E-mail | [email-masked]
Phone Number | (91) 8860678408
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I have selected the 4th blurb because i believe that the manner of format  provided in the blurb is accurate and in a precised manner . All the information which a customer wants to know is provided in the 4th blurb.
If i had to amend it i would have added the following at the end:
I hope that the information provided is satifying and if you have any futher queries, you can contact us anytime .We are happy to serve our beloved customers anytime .

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The major difference between a good and great customer service depends on the customer satisfaction. Good customer service can become better  ,this means that the customer is satisfied but not to the full extent while Great customer service cannot have a better version its the best that means the customer is fully satisfied with the service.

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