Subject: Re: LSM Joining Case Test - Puneet Singh
From: Puneet Singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 19 Jul 2018 05:30:42 -0400

| | LSM Joining Case Test

Name | Puneet Singh
E-mail | [email-masked]
Phone Number | (91) 9717331190
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I selected blurb 1 as it provides the best customer services to the the customer.It helps the customer efficiently in a good manner. They are loyal to the customer. They make sure that no mistake should be done . They double check the delivering address that is very good . They will give us all the update about the delivering product .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The difference is all at what extent they satisfy the customer needs. A company which invest more money on employees training can give better customer service other than a company which dont give training to his employees. Great customer service is obviously better than good customer service. As customer service is a process of ensuring customer satisfaction with a product or service . Great customer service provide way better service than good customer service .

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