Subject: Spanish Language Test - somveer CHAUDHARY
From: somveer CHAUDHARY <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 18 Jul 2018 05:07:36 -0400

| | Foreign Language Screening Test

Name | somveer CHAUDHARY
Whats your first language | Spanish

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

hello sir/ma'am
we are sorry for the inconvienience that you have faced, we just got to know the we have the wrong adrress in our system thats why this delay has been occurred. we apologize for this inconvienience and to recompensate we are providing you this order for free.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | i have completed my superior level in spanish from university of salamanca,Spain and i was working in ienergizer as a spanish executive for 2years and 7 months in which i was awarded as  top performer multiple times.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | En mi opinion hay mucha diferencia entre buen servicios de clientes y excelente servicios de clientes. si el servicio que hemos dado es excelente, el cliente va a sentir agusto y satisfecho. tenemos que escuchar las quejas primero, luego intentamos resolverlas.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | en mi opinion soy un candidato perfecto para este puesto de trabajo porque he estado en espana durante 9 meses y tengo un buen conocimiento de lengua espanola. tambien tengo experencia de 2 anos y 7 meses. he trabajado como especialista de retencion en mi antigua empresa y he ganado muchos premios como trabajdor del mes y tal.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | he viajado todo el europa pero a mi me encanta espana mas que otros paises porque espana tiene una cultura muy viva, la gente en espana sabe vivir. hay fiestas en todos los lugares y las peronas son muy amables. he estado en salamanca muho tiempo y es una cuidad llena de cultura romana como los edificio, la universidad. las pazas. podemos decir que es una cuidad fiestera porque hay estudiantes de diferentes partes y siempre hay algo espectaculo en la plaza mayor.

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