Subject: Re: LSM Joining Case Test - Ayushi Tomar
From: Ayushi Tomar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 17 Jul 2018 04:22:23 -0400

| | LSM Joining Case Test

Name | Ayushi Tomar
E-mail | [email-masked]
Phone Number | (+91) 9711177594
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i would like to select blurb 2 because blurb 2 provide e-ticket which is very useful. nows-a-days very thing is connecting with internet and in blurb 2 customer can check their ticket's status, and if customer purchase ticket instant so he/she can download a e-ticket and print a ticket. customer should ensure that he/she gives correct phone number in case for agent need to contact you. and he/she should ensure that address should be correct.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

the difference between good and great customer service is that if the customer is get fully satisfaction with you and in future he/she want to take services with you only and if he/she gives refer to their friend and family about company then it could be say a great service.and if the customer is only satisfited with you service, there had no conversation like a friend then he/she comfortable to take services with another person that it could be say that it is a good service.

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