Subject: Re: LSM Joining Case Test - Virenra Singh Rawat
From: Virenra Singh Rawat <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 16 Jul 2018 03:49:42 -0400

| | LSM Joining Case Test

Name | Virenra Singh Rawat
E-mail | [email-masked]
Phone Number | (+91) 9756431479
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

i have selected this blur to ensure the customer that he will get his tickets we have taken serious steps to send his ticketto him in time like we asked him he can also update his address with the link we provided him and we have also given the facilitiy of locating the order. Once the seller recieves the tickets.they will be shipped via track and traceble postal service. Lf any case you are not available for the order pleame make insure us that someone will be availble to sign for your delievery.
we will be always there for any further help.
Thank you

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer services are those in which you give better service to your customer.you are not so serious about your customer.You don't worry about losing your costomer. It is like a normal shop is selling branded products in own shop.
But in Great Customer Services you do your best to convince your customer. We take each and every step very seriously. we have always fear of losing a customer.so we try our best service to help him so in near future he will again us for services. It is like a branded company selling its product in own store.

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