Subject: Spanish Language Test - Abdul Quadir
From: Abdul Quadir <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 13 Jul 2018 06:45:29 -0400

| | Foreign Language Screening Test

Name | Abdul Quadir
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | first i will apologize for that what i did then i will provide the pizza free of cost because this mistake has been done by me.I will make trust to him that it is not going to be happen in future and this is the rule of our company is if we did any mistake than we provide the pizza free of cost.I really sorry for that whatever i did because of my mistake you are troubling. I make sure that i will not do it again.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | mi nobre is abdul. soy de bihar pero estoy viviendo en nueva delhi con mis amigos en un apartamento.estoy perseguiendo mi graduacion de jamia milla islamia.Hat cuatro miembros en mi familia incluiendo mi.Mi mama es ama de casa y mi padre es negociante.Tengo una hermana que se llama parveen y mis abuelos estan viviendo en pueblo con mi familia.Mis pasatiempos son criquet y escuchar la musica.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

Good csutomer service is the process of ensuring customer related to product and services it's called good service.

Great service is make trust of cusotmer and provinding the resolution related to the company product it's great customer service.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

First i need be puntual wherever i work.
I should concentrate on the work rather than wasting time.
I need to be hardworker and good learner.
I can work in any condition whether i have pressure or not.
I am a quick learner.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | yo visito cada ano en mi ciudad para encontrar con mi familia.Mi familia vive en un ciudad que se llama sonarkhap y esta situada en el norte de india.El nombre de mi estado es Bihar que me gusta mucho.Todos tipos de personas viven ahi.como-hindu,muslim y otros pero nosotros vivimos con amor juntos.celebramos todas fiestas juntos como Eid,Diawali y otros.En mi ciudad hay una escuela que se llama victoria public school.Todos estudiantes estudian aqui. hay un colegio tambien pero esta un lejos de mi ciudad.En mi ciudad hay muchos personas son maestro.En todos las fiestas nosotros disfrutamos mucho.hay una mesquita donde rezamos cinco veces cada dia y hay un templo tambien.En mi ciudad hay muchos monumentos donde muchos extranjeros visitar para disfrutar.Mi favorito monumento is pavapuri esta situada en al lado de mi casa esta un poco lejos de mi casa.Mi favorito restaurante es allaziz.

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