Subject: Re: LSM Joining Case Test - Asim Tapadar
From: Asim Tapadar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 13 Jul 2018 06:01:26 -0400

| | LSM Joining Case Test

Name | Asim Tapadar
E-mail | [email-masked]
Phone Number | (91) 9101844306
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected blurb 4 as a correct option as in it the customer can change the shipping address online till the last moment of delivery from the seller's end. And, also email notification will also be sent as soon as the ticket is shipped.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In case of good customer service we provide the resolution to the customer possibly and we forget to make bonding with customers normally. But, in case of great of customer service we understand customer's feelings and act accordingly to resolve the concern with a proper bonding in the required time frame possibly.

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