Subject: Re: LSM Joining Case Test - karuna sharma
From: karuna sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 12 Jul 2018 05:23:23 -0400

| | LSM Joining Case Test

Name | karuna sharma
E-mail | [email-masked]
Phone Number | (91) 9971835120
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i have selected this blurb because we need to confirm details with customer so that tickets are posted to correct address . I would also suggest to empathise with customer so that customer gets assured that he will recieve tickets on time .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Great customer service means empathising with customer , greeting customer and providing resolution to customer .If anything is missed and we are not able to greet customer correctly or suppose we are not able to give resolution immediately then it is good customer service

| |

You can edit this submission and view all your submissions easily.