Subject: Re: LSM Joining Case Test - Lavanshi Jain
From: Lavanshi Jain <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 12 Jul 2018 04:49:16 -0400

| | LSM Joining Case Test

Name | Lavanshi  Jain
E-mail | [email-masked]
Phone Number | (91) 9643401044
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In blurb 2 the reprentative is proving the details along with the customer education which is required so that the customer can themself track and get the details by themself.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | There is a thin line between good and great customer service. A good customer servrice rep is one who will resolve the current issue of the cuistomer wherein the great customer care rep will increace the customer education and built the trust of the customer towards the organization for the better future experience and business.

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