Subject: French Language Test - Ndjimb Mbav Bavon
From: Ndjimb Mbav Bavon <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 10 Jul 2018 05:45:45 -0400

| | Foreign Language Screening Test

Name | Ndjimb Mbav Bavon
Whats your first language | French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Well i will call the buyer and ask the buyer to provide us with the correct delivery adress, and without wasting time i will forward the adress to the pizza boy and ask him to deliver the pizza as soon as possible and i will follow the delivery process. Once the pizza is delivery i will call the buyer to appologise for the incoveniant
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Mdjimb Mbav Bavon a citizen of Congo i was born in 1993 in Congo as well i come from a family of 8. I complete my primary and secondary school in Congo and i just  graduate in India in BBA ( bachelor Business Administration). I do have a knowledge in marking as during my free time i was working in marketing department with Artemis and Fortis hospital by bringing them patiens from Congo.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | La difference entre un bon service client et un meilleur service client est: Un bon service client repond au attente du client et tans dis qu'un meilleur service client depasse les attentent du client.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | Ce qui fait de moi un meilleur candida pour se travail c'est parce je la capacite de faire mieu et d'apporter un plus a la societer tout en aidant la societe a garder sa bonne reputation au traver ses clients. Le fait de mieux faire son travail permettra a la societer de m'intenir sa reputation et continuer a briller.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Tout jeune je eu l'opportunite de visister la Zambie en 2010 ou je eu l'occasion d'apprendre une partie de leur culture et leur mode de vie qui personnelent m'avais beaucoup aider a voir les choses d'une autre facon. Pour moi la Zambie et un bon payer avec plains d'endroit a visiter et beaucoup de chose a apprendre,voila un peu ma petite histoire de ma premiere visite en Zambie. C'est toujour une opportuniter de visiter different villes ou pays est ce qui nous donne une idee sur leurs mode de vie et leurs cultures car chaque pays a sa propre culture et mode de vie.

| |