Subject: Re: LSM Joining Case Test - shresth karir
From: shresth karir <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 9 Jul 2018 03:39:23 -0400

| | LSM Joining Case Test

Name | shresth  karir
E-mail | [email-masked]
Phone Number | (+91) 8851442148
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I think the blurb 4 is correct because it is giving a kind of promising factor as the customer can trace their shipment on their own and if there is any kind of incorrection in the details the customer can correcrt on their own. this gives a sense of comfort to the guest as they dont need to go through the complicated procedures of call centers
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is doing the needful and to deliver the services on time or before time but great customer service means to give a exceptional service and to make sure that the customer is comfortable , satisfied and happy after the service procedure is done as feedback is the most important thing for any company to grow.

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