Subject: Re: LSM Joining Case Test - Ashish Mishra
From: Ashish Mishra <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 7 Jul 2018 07:00:00 -0400

| | LSM Joining Case Test

Name | Ashish Mishra
E-mail | [email-masked]
Phone Number | (+91) 7738194251
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | because it sounds more reasonable, polite and the executive is doing a double check about the costumers details so there will not be any inconvinience and at the end "I hope this answers your question and you have a great time at Lady Gaga!" the sentence make it complete or perfect.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | conceptually the major difference between good and great custumer service is in the former one the service provider tries to provide satisfaction to the costumer or in other words only tries to achieve the number of the costumers but in the latter the service provider does not only try to provide satisfaction to the costumer but tries to acheive the loyality of the costumer or costumers. There are other differences as well like great service provider always try to be available for the costumer, very loyal about the turn around time and appointments etc. etc.

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