Subject: Italian Language Test - Rajinder Rawat
From: Rajinder Rawat <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 7 Jul 2018 03:40:06 -0400

| | Foreign Language Screening Test

Name | Rajinder Rawat
Whats your first language | Italian
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | i will appologize for my mistake and request him to give us 10 more minutes to delivered it. If you will not get it in 10 minutes we will give you discount on ur next order

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I have done Advance Diploma in Italian Language
Working as an Italian Language Expert in Fada Trading pvt. Ltd in Gurugram.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | la diffrenza tra questi due e` che il Meglio Clienti Servisio non perdere il cliente in qualsiasi via. lue da quelcosa offerta al clienti che anche essere possitivo per la ditta

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

ho la esperienza di tre quattro mese in Servici Clienti
in totale ho 2.5 anno esperienza come il Lingua Expert.
Finisco il lovoro sul tempo
ho una persona stesso motivato
dopo capito il lovoro io sempre vengo in Prima in lovoro

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Mi Piace viaggiare molto. L'anno scorsa ho viaggiato a Himachal faccio il Trekking di Kheerganga, e` di 13 Kilometri con il paseggio naturale Montagna. Sono andato con i miei amici di Ufficio, siamo visitato Manikaran Tempio anche e fatto il Bagno in Tempo . Questa era la mia prima visito fuori di Delhi con i amici.

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