Subject: Re: LSM Joining Case Test - manish goswami
From: manish goswami <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 6 Jul 2018 02:40:39 -0400

| | LSM Joining Case Test

Name | manish  goswami
E-mail | [email-masked]
Phone Number | (91) 9555403561
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | blurb 4 because the guest is asking for the tickets to be delivered at her hotel and all the related information is asked in that blurb and also necessary step to change the address is informed to guest

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good customer service is just to give the information to guest related to his/her query
great customer service is to understand the need of guest and then provide the resolution

good customer service may make the mind of guest to never use the product or recommendation of that product to others

but great customer service will always attract the customer to recommend that product to others example to his family friends and relation

gud customer service is like to provide the resolution within a time period

but in great customer service is something
there is the assurance to provide the resolution in specific period of time.

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