Subject: Re: LSM Joining Case Test - TEJASVI BHATNAGAR
From: TEJASVI BHATNAGAR <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 5 Jul 2018 07:22:55 -0400

| | LSM Joining Case Test

Name | TEJASVI BHATNAGAR
E-mail | [email-masked]
Phone Number | (9634610601) 9634610601
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The customer needs ticket in one week time , as in blurb 2 there is option for e.downloading so i would suggest this would be the best possible scenerio out of five blurb

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good service is like u ensure the customer queries but u have not given satisfaction to him /her ,like wise great customer service is something u have satisfied the customer
for eg ;
if a customer comes for hotel booking and he is n need and might be there is possibility that he is not getting any relevent hotel ,refunding his money is one thing and to arrange hotel for him of same kind is great customer service according to e

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