Subject: German Language Test - priyanka rohira
From: priyanka rohira <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 5 Jul 2018 03:09:04 -0400

| | Foreign Language Screening Test

Name | priyanka rohira
Whats your first language | German
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Firstly I would apologise for my mistake. I will try to convence him that it  is my mistake and we are apologising for this. I will try to make him confront with the real situation that i had enter his adress wrong. And Iwill make sure that in future i m not going to do this mistake. And in a very polite maner I m going to deal with him.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Hello, My name is priyanka. I am 21 years old. I am undergraduate right now. I am waiting for my result of BCOM final year. And I am sure about that I will score good marks and my ovearll percentage of three years will be good.Also I am pursuing Advance diploma in German from Hansraj college DU. My german result is also awaited.  And today I am here for the interview for german profile. we are three members in my family. we are a happy family. I am very confident, straight foward and ambitious girl. I focus only on my work.I love socialisng but while I am  working I keep my whole concentration on my work. This isall what I can say about me.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

Hallo , Guten Tag
In meiner meinung eine gute kunde Bedienung ist eine Bedeenung
in dem  kunden mit seinen waren  frohlich sein. Auf der anderen seit gross kunden bedienung ist woher unsere kunden mit wir waren zufrieden ist. das ist die groses  unterschied zwischen gut und gross kunden bedienung. Unser Hauptmotiv ist, dass kunde zufrieden sein sollte, damit wir langfristige Beziehung mit unseren kunden haben konnen.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1. Ich glaube dass ich perfekt fur Kunde Bedienung bin, weil  ich zuversichtlich bin.
2. Ich glaube,dass ich die kunde sehr gut handeln kann.
3. Ich liebe Geselligkeit, deshaslb kann ich mit viel kunden gut verbindung machen.
4. Mein Kommumikation fahigkeit ist sehr gut.
5. Ich denke, dass ich viele Dinge in diesem job lernen kann.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Ich hatte meine letzten urlaub in Manali gemacht. Ich  liebe diesen ort sehr. Manali ist sehr saubere stadt. Es gibt keine verschmutzung. Diese stadt ist sehr still, es gibt viel verkehr. Da sind die leute sehr nett. Sie leben sehr nett miteinander. Da habe ich sehr hohe Berge gesehen. Es ist ein sehr schoner ort, um zubesuchen. Ich fahre mit meine auto dorthin. Die fahre was sehr gut. Ich kiebe um zu fahren. Ich will dort zufahren . Die weather was sehr gut

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