Subject: Re: LSM Joining Case Test - PRIYA MALIK
From: PRIYA MALIK <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 4 Jul 2018 03:57:33 -0400

| | LSM Joining Case Test

Name | PRIYA MALIK
E-mail | [email-masked]
Phone Number | (0091) 8800781554
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | According to me Blurb 4 is correct in all aspects as it covers major queries raised and giving a proper process steps for the delivery address change.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

According to me a good customer service and great customer service have these following differences :-
1. satisfaction level - highest in great cs as compared to good cs.
2. Completeness is very important.
3. Level of understanding
4. Connection and communication.

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