Subject: Re: LSM Joining Case Test - Ankit Dubey
From: Ankit Dubey <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 3 Jul 2018 05:12:23 -0400

LSM Joining Case
Test

Name

Ankit
Dubey

E-mail

[email-masked]

Phone Number

(+91)
9304834932

Which blurb would you select?

Blurb
4

Please advise why you would select this blurb and if you
would add any information tothe blurb selected. If you would amend the blurb,
please write the additionalsentences.

I chose
blurb because this is the only one in which employee is concerned about the
customers request

about delivering the tickets to the hotel.

I would like to add something about tickets releasing very close to concert
date,which is mentioned in the first blurb.

What according to you is the difference between good and
great customer service. (Explain in 4 - 6 sentences)

Well
in my views,Good customer service means helping the customer acoording to the
laws but when it comes to great customer service you have meke them feel like
their problem is your greatest concern no matter what the situation is you have
to help them.

thank you

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