Subject: Re: LSM Joining Case Test - Khushboo Rani
From: Khushboo Rani <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 3 Jul 2018 03:51:44 -0400

| | LSM Joining Case Test

Name | Khushboo Rani
E-mail | [email-masked]
Phone Number | (201012) 9718883203
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 4 is correct because for getting the ticket customer has to provide this complete detail including his address, and as Customer care executive it's our duty to assure customer after proving all details he/she will get the ticket as per requirement , so this all is done as per this blurb.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer is one who shares his/her requirement with the executive and listens to the solutions very carefully and great customer is one who ask executive for the solution related to query understands the executive's word and appreciate the executive for the help and try to follow the procedure explained by executive.

| |

You can edit this submission and view all your submissions easily.