Subject: Spanish Language Test - Simran Gupta
From: Simran Gupta <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 2 Jul 2018 03:32:13 -0400

| | Foreign Language Screening Test

Name | Simran Gupta
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | i would ask for the sorry for the inconvenience and immediately correct the address and ask the delivery boy to deliver the pizza as soon as possible on the correct address and will ask for a little more time and make sure that in future this won't be happening. I will assure them and thank them for their patience.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Simran Gupta and i am an English Honors graduate and has also completed my diploma in Spanish language. As for my family, I have a close well-knitted family of four members my father, my mother, my sister and me, where we share our joys and sorrows together. I am a fun loving but very sincere and hardworking. when it comes to my work I give my 100% percent to all my commitments. During my leisure hours I like dancing and listening to songs. when it comes to my professional work, in the past i did'nt really get a chance to assign any major role but I have always been a good student , a good listener and has completed all my tasks with flying colours.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Buen servicio es una servicia en quien escuchamos a problemas de publico y da la instrucion para la resolvar y en mas buen servicio damos completa satisfacion a la publico y tambien resolva su problem por tiempo.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Yo conozco el idioma Española.
Tengo buen communicacion en el Español.
Me gusta a hablar con el gente.
Me gusta trabajo en el Español.
Yo sera´ resolvar el problema de gente por tiempo.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Yo visitaba a Goa con mi familia. Iba mucha playas aqui. Comia mucho platos de differnte tipo. Visitaba mucho templo . Por la noche yo con mi familia visitabamos discoteca y bailamos mucho. Por la manana yo visitaba en piscina en el hotel y jugabamos mucho aqui . Yo visitaba en mucho restaurente aqui. Hablaba mucho con la gente extranjero. Todos los manana yo con mi padre visitabamos en el jardin aqui y hacia  ejercicion aqui. Todos los moche yo con mi familia teniamos cenar en el hotel grande. Tambien yo visitaba a casa de mi amiga y disfrutar mucho aqui. Ella se llama Neha. Su madre preparado nueva platos para mi y mi familia. Yo con mi familia disfutabamos mucho aqui. El hotel aqui el tambien muy grande y bonita. En el hotel hay piscina grande y nos habitacion is tambien muy grande y bonita. Yo compraba mucho aqui con mis padres . Yo veia mucho gente del extranjero. Ibais muy amable.

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