Subject: Spanish Language Test - MOHD AREEB WAQAR
From: MOHD AREEB WAQAR <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 29 Jun 2018 05:19:12 -0400

| | Foreign Language Screening Test

Name | MOHD AREEB WAQAR
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | First of all, in this particular circumstances,i would like to inform him/her that i made a single mistake regarding your address where i was supposed to deliver that product but i could not do that just because of myself and i will try to convince the costumer as soon as possible your ordered will be delivered,and we really would like to apologize for the inconvenience.What we are supposed to do in this circumstances might be resembles to this one, handle the costumer query calmly and always try to give your best as much as you can do that. We must have to be optimistic,energetic and self motivated for our work which we are supposed to do. I was assigned to resolve the different customer queries and handle the customer related to their works while working in a company, and can be completely capable to maintain the good reputation of a company.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is mohd Areeb waqar and my native place is Firozabad.I am 21 years old and i have recently completed my graduation in spanish lang. hons. I have five brothers and one youngest sister. My father is a businessman while my mother is a home maker. I have been learning spanish lang.for past three years and having an unquenchable thirst for the spanish lang.When i was in 12th standard, i got the 61% in PCM Stream and i was brought up in a family where my parents taught me the importance of being educated and gave the liberty to pursue my career as i want to be. I am keenly enthusiastic about my higher studies and for my professional career too. I really would like to pursue my higher studies from Spain , through this i can be capable to speak in spanish lang. like as the native speaker does and explore the different places of Spain.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Segun mi,¿ cual es la diferencia entre buena y gran el servioco de la cliente? Hay podria estar los razones ; primera, sabes que como hay obtener muchos diferentes llamadas para asistir nuestro clientes para sus bueno trabajar y otra razon es, y para explicar informacion sobre el producto por ejemplo, la avanzar de juegos, la financiera, diferentes serviocos ofertan por nuestra empresa. Tenemos deberia que lo cual hay que proporcionar las felicidades para sus clientes y para nuestra satisfacion tambien. Tenemos que capaz con relacionada de trabajar para resolvar preguntar o cuestionar y decir la informacion sobre el producto. Negocio en espanol, entrevita de trabajo y asistir el centro de comunicacion para la respuesta de los diferentes cuestionas o preguntas.El comunicacion es muy importante en espanolpara trabajar.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Hay algunos razones, por ejemplo, principalmente, uno de ellos
Primera, me gustar trabajar en equipo y confrontar los retos en mi nuestra empresa.
Segunda, por eso motivo, puedo trabajar por en la noche y soy capaz para este tipo de oportunidad.
Tercera, a traves de este trabajo, puedo mejorar mis habilidades de comunicaciones y para carrera profesional tambien.
En este tipo de trabajo, cuando tengo que hablar toda en espanol idioma para communicar a los clientes llamadas y asistionar tambien.
Soy completamente capaz para este trabajo porque tengo que diferentes caracteristicas en mi personalidad para asistir sus mi clientes y nuestra empresa tambien.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Me gustara viajar a Espana porque hay muchas las playas y otra razon es , Espana conocida es la tierra de las playas en en mundo. Especialmente, para mi, me gustar espanol idioma mucho acabo de sus los tradiciones y las culturas. Madrid es la capital de Espana ahora y antes de Madrid, Toledo era la capital de espana. La comida es muy delicioso, por ejemplo, la paella y otras comidas tambien. Espana tiene los monumentos , especialmente, basilica sagrada de familia y museo del prado y las felicidades muy bien.

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