Subject: Re: LSM Joining Case Test - Sujeet Mishra
From: Sujeet Mishra <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 28 Jun 2018 06:15:09 -0400

| | LSM Joining Case Test

Name | Sujeet  Mishra
E-mail | [email-masked]
Phone Number | (91) 7840806444
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In Blurb 2 the person provided all the information and tried to hel him by providing addtional information, Because In  customer service we need to help the candidate and tret them like a god.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In Good costomer service we provided the information related the query but In Great customer service we greet the candidate , create a healthy conversation , we appriciate the candidate whilleresloving the query. So while we will end the call candidate will happy and complete the call within the time line.

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