Subject: Re: LSM Joining Case Test - Arushi Sharma
From: Arushi Sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 27 Jun 2018 07:06:39 -0400

| | LSM Joining Case Test

Name | Arushi  Sharma
E-mail | [email-masked]
Phone Number | (+91) 9773508161
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As the customer is looking out for the tickets for Lady gaga. In Blurb 3, we are understanding as well as guiding the customer by providing the right information the customer is looking for. and giving him the assurance that he will get his tickets.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good is when we provide the product and service he demands and Great is when he is happy using your services.
There are lots of customers but company lacks Loyal Customers. When customer only use your services for once is good but if he do regularly he becomes loyal as well as great customer.

| |

You can edit this submission and view all your submissions easily.