Subject: Re: LSM Joining Case Test - akankhsa thakur
From: akankhsa thakur <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 27 Jun 2018 06:26:25 -0400

| | LSM Joining Case Test

Name | akankhsa thakur
E-mail | [email-masked]
Phone Number | (+91) 9650877281
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | it is because they r providing facility of  tracking the order . an secondly we r insuring that if he is booking the ticket it should react to the correct place . even we r asking for contact number.  even they we r assuring the movement of the good . and the good will b delivered on the time.here we r having a track on seller sending the good . and at last we r greeting him for his event . which will make him that we have concern for him.and this will create a sense of belongingness in the customer . so by this we can become a great customer service.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | good is the word which which means more that more than average but still needs improvement. great is the best services i.e customer service as sch case may be which is to b provided to the customers it is basically focuses on the over all satisfaction of the customers . as customer service is the most important thing that can improve the sales turnover and improve the profit of the firm so customer services should b the best or in other words i can say great.

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