Subject: Re: LSM Joining Case Test - Rahul Kumar
From: Rahul Kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 27 Jun 2018 03:45:32 -0400

| | LSM Joining Case Test

Name | Rahul  Kumar
E-mail | [email-masked]
Phone Number | (91) 9711832285
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | A per me Blurb1 is the most suitable answer to the customer where the status of his ticket, reason for delay and delivery confirmation has been collected and the customer is placed at the ease.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service providing the best and leave over the customer to select where as great customer service is where you propose  something new and unusual to the customer and he or she accepts it.

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