Subject: Re: LSM Joining Case Test - Elween solomon
From: Elween solomon <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 26 Jun 2018 06:05:57 -0400

| | LSM Joining Case Test

Name | Elween solomon
E-mail | [email-masked]
Phone Number | (91) 9910598116
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i choose blurb 4 because it will be easy for the customer to access his /her tickets at the mentioned hotel address and the customer can easily track his order through the link given and will also get the get full information about the tickets booked by him/her. .

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good customer service means :
good customer service means when the service provided by the organisation  is good but the customer is not fully satisfied .

great customer service :
great customer service means when the service provided by the organisation is very good and there is no mistake in it and has fully satisfied the customer .

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