Subject: Re: LSM Joining Case Test - sandeep bhardele
From: sandeep bhardele <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 26 Jun 2018 02:31:53 -0400

| | LSM Joining Case Test

Name | sandeep bhardele
E-mail | [email-masked]
Phone Number | (91) 9667304626
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | the option is best as it is clearly mention that she have to travel in two days for the event and will be stays in hotel and in this option she have a access to change receiving address whenever she want so she can receive her ticket in hotel as well and in case she is not present in hotel staff received on her behalf.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

In good customer service you resolve the issue of a customer on time and make them happy but on other hand in great customer service apart from resolving customer issue you can made a good relation with the customer so he can approach only you in future as well.
In good customer service the main focus is on to satisfied the customer with our services but in great customer service our customer feel special and we have to create value for his money and our services.

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