Subject: Re: LSM Joining Case Test - Taranjeet Singh
From: Taranjeet Singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 23 Jun 2018 04:17:18 -0400

| | LSM Joining Case Test

Name | Taranjeet Singh
E-mail | [email-masked]
Phone Number | (91) 9643445507
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

i'd select the blurb 1, it reflects me the maximum customer satisfaction. the security and satisfaction about their tickets is assured. The information is confirmed and almost customer querries are cleared.
as we would always want to give the customer a hasle-free experience, so if i see blurb 1 as a customer it satisfies me the most.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good customer service is providing them with what they want.

great customer service is making sure if they are happy with what they are getting and it should be an effortless experience for the customer.

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