Subject: German Language Test - Tara Bawari
From: Tara Bawari <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 21 Jun 2018 05:15:52 -0400

| | Foreign Language Screening Test

Name | Tara Bawari
Whats your first language | German
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | In this situation, I will call the customer back and tell the customer that the pizza delivery boy is searching your address and that is why the delivery is taking so much time and I will ask the customer confirm the address once again and i will assure the customer that the pizza will be delivered soon, after that I will make a call to the delivery boy and tell the correct address and ask him to deliver the pizza as soon as possible.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am married and we are 5 members in my family, My husband works as an administration head. As far as my Educational Qualification is concerned I have completed B1 level in German language, Completed my postgraduation from Symbiosis institute, I did my graduation from Delhi University. About my work experience I have 3 years experience as a International Recruiter.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Unterschied zwichen Gut und Toll ist, wann Sie helfen einen person und der person is nicht sehr glucklich mit Ihre Hilfe dann es ist GUT aber wann einen Kunden ist zufrieden mit Ihre Hilfe dann es ist Toll Kunden Service.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Ich bin sehr fleissig.
Ich kann echt Information zum Kunden geben.
Ich liebe mit personen reden.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Ich habe in Uttarakhand geborn dann ich mochte mochte uber uttarakhand schreiben. Uttarakhand ist eine schone Stadt und es ist in Norden Indien, es gibt viele Sehenwurdigkeiten in Uttarakhand Zum Beispiel Kausani, Almora, Nainital und b.z.w. Kausani und Nainital ist einen Touristen Platz. Kausani auch heisst andere Switzerland von Indien. Meine Dorf ist Bageshwar und Mein Onkel wohnt dort. Uttarakhand ist sehr kalt platz, Ich gehe nach Uttarakhand immer nur im Sommer. Meine Eltern sind auch von Uttarakhand. Sie haben auch in Uttarakhand geborn. Ich finde nicht so heiss dort. Meine Familie und ich fahre auch in viele Hochzeit nach mein Dorf.

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