Subject: Re: LSM Joining Case Test - Ayushi Jain
From: Ayushi Jain <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 20 Jun 2018 03:09:11 -0400

| | LSM Joining Case Test

Name | Ayushi Jain
E-mail | [email-masked]
Phone Number | (91) 7704859119
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I selected this Blurb because it is the only blurb that contained info about the  Instant Download e-tickets, which gives instant solution to customer problem. Most importantly it mentioned if customer is  travelling to the event, tickets will be shipped to travel address.
The information i would like to add in this blurb is that customer can update the hotel address if it's different from the delivery address.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Customer service is for customer's help and satisfaction. Good customer service makes customer satisfied, in the former but great customer service keeps their customers satisfied throughout. Great customer service earns customer's trust and loyalty for the brand .

| |

You can edit this submission and view all your submissions easily.