Subject: Re: LSM Joining Case Test - Alisha Gupta
From: Alisha Gupta <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 19 Jun 2018 04:47:33 -0400

| | LSM Joining Case Test

Name | Alisha Gupta
E-mail | [email-masked]
Phone Number | (91) 9721014243
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected blurb 4 because in this i found only motive to deliver the ticket to the customer by asking him all his contact details so that we can provide him the tickets at the earliest.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means we solve the queries of the customers and provide them good services according to the needs of the customer.Great customer service means we solve the queries of the customers and provide them the best services so that they don't have to call for the same problem again.In good customer service we solve the queries as per the needs of the customer but in great customer service we solve the queries so that they resolve permanently on the customer end's.

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