Subject: Re: LSM Joining Case Test - Raajeswaran Baskaran
From: Raajeswaran Baskaran <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 16 Jun 2018 02:08:22 -0400

| | LSM Joining Case Test

Name | Raajeswaran Baskaran
E-mail | [email-masked]
Phone Number | (0091) 9566083272
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 4 because it takes into consideration of the fact that the tickets have to be sent to the hotel and also enusres the customer that the tickets will reach him as soon as possible. Anyway, personally I would also add the line that the ticket sellers release the ticket very close to the event as well. But since other blurbs did not consider the place of delivery and delivery of tickets on time, I chose this blurb.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Diffrence is the thorough understanding of the process and the ability to come up with custom made solutions that ensures complete customer satisfaction.

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