Subject: Re: LSM Joining Case Test - sandeep Sharma
From: sandeep Sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 16 Jun 2018 00:35:17 -0400

| | LSM Joining Case Test

Name | sandeep  Sharma
E-mail | [email-masked]
Phone Number | (201001) 9560925617
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In blurb 4 advisor suggested customer to receive the ticket at any other location (hotel) and customer also looking for the same, advisor also given the link to the customer so that customer can update the new address, advisor also suggested customer to inform someone at the new address regarding delivery.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Whenever we are making any customer satisfied that means we are giving good customer service but if we are making our customer feel wow then it means we are giving great customer service.

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