Subject: Re: LSM Joining Case Test - Anil Kumar Sharma
From: Anil Kumar Sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 15 Jun 2018 04:40:51 -0400

| | LSM Joining Case Test

Name | Anil Kumar  Sharma
E-mail | [email-masked]
Phone Number | (+91) 9318358297
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because the customer can even download the e tickets instead of waiting.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good Customer Service means to resolve the queries of customer as per his satisfaction where as great customer service means to resolve the queries of customer in such a way that he appreciates and get back to us again and again. One should serve the customer in such a way that customer recommend his other friends also to use our service.

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