Subject: Re: LSM Joining Case Test - Yeshey doma Bhutia
From: Yeshey doma Bhutia <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 14 Jun 2018 08:55:58 -0400

| | LSM Joining Case Test

Name | Yeshey doma  Bhutia
E-mail | [email-masked]
Phone Number | (+91) 729022521
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | in blurb 1 the rep could help the cus as cus wanted the ticket to be dilivered in the hotel itself and also double checked  if the address is correct or not and also ensured that the order will be dilivered on time and  informed the cus that they will be getting the track number on their email id so that they can directlt track the order...!

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good customer that helps with their problem nd try resolving it and

great customer that can handle the irate customer and calm them down and resolve their matter

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