Subject: Re: LSM Joining Case Test - Anuradha Thapa
From: Anuradha Thapa <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 14 Jun 2018 03:13:15 -0400

| | LSM Joining Case Test

Name | Anuradha Thapa
E-mail | [email-masked]
Phone Number | (+91) 9899851407
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The situation I selected is the best suitable for the customer as there is a facility of getting E card also & the cusomer can avail the benefits as it wll tefrain him from reaching the Event Lady GAga without any delay & wihout any ticket handy.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good Customer Service will include the good sript with account to good custmer assistance, the politeness, courtneous over providing assistance to the customers,while the great custmer service includes the empathising ourselves with the customer query & assistig them resoving their query then & their which includes co-ordinating with different departments so as to get the customer query resolved & provided them with the solution without any delay.

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