Subject: Re: LSM Joining Case Test - Gaurav kumar
From: Gaurav kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 13 Jun 2018 07:02:24 -0400

| | LSM Joining Case Test

Name | Gaurav kumar
E-mail | [email-masked]
Phone Number | (91) 9953473541
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i selected blurb 3 because to issue the ticket and release the ticket is totally depends on the event organizer. we will have to follow all the rules of this event which are made by the organizer.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Customer Service : if we make call to the executive, they pick our call but late.
They solve our problem but not on time.
They have knowledge of the products but not enough.
They try to satisfy to the customers but not well.
Great Customer Service : they have good comm unication  skills they know how to talk to the customers. they satisfy to the customers. They have better product knowledge. They solve customer's problem on time.

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