Subject: Spanish Language Test - PIYUSH SHARMA
From: PIYUSH SHARMA <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 13 Jun 2018 05:03:48 -0400

| | Foreign Language Screening Test

Name | PIYUSH SHARMA
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I would explain him my error, if he understands it i will be giving pizza free of cost because it was my error . I did not rechecked his address while placing the order .I should have done this but i made a error which should not be made.I would be very thankful to the customer he/she has not complaint to my seniors .I would be myself going to his place to deliever his pizza .
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My Name is Piyush sharma. I am 21 years old . I have done my schooling from GREEN FIELDS SCHOOL.I have completed my graduation from DELHI UNIVERSITY with second division. Side by side I have done ADVANCE DIPLOMA IN SPANISH FROM DELHI UNIVERSITY . My hobbies are to play cricket , listen music and enhance my spanish vocabulary by seeing all the things around me.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Yo creo que no hay mejor difrencia entre buen y mejor servico de cliente. Buen servicio de cliente significa que en cual el cliente esta suficiente contento con servico de empresa .pero mejor servicio significa que en cual el cliente es totalmente contento con servicio de empresa y el- ella quiere contuinar su trabajo con la empresa .pero en buen cliente alguna vez no contuinar su trabajo con la empresa .

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Yo creo que puedo ayudar cliente en resolver sus problemas.
Yo pienso que mi español es bien para este trabajo.
Soy bien en communicar con otra personas en español.
Yo pienso que mi qualifacion es suficiente para este trabajo.
Soy muy amable y simpatico.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | En el mes de marzo , Yo viaj al himachal pradesh con mi familia.Himachal pradesh esta situado en norte de india .HP is muy famoso para su montañans .Hay muchas ciudades en HP como kasauli , manali , shimla etc . Yo visite kasauli y manali . En manali yo fui al rohtang pass para esquiar . Tambien Yo visite muchas templos lo que muy famoso en manali por ejemplo templo de hiddiba etc. Manali es muy famoso para ARROZ . Kasauli es muy famoso para su tiempo durante el invierno . Hay muchas hotels lo que estan dando muy bonita arena de su habitaciones.

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