Subject: Re: LSM Joining Case Test - Bharat Mahor
From: Bharat Mahor <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 12 Jun 2018 02:49:35 -0400

| | LSM Joining Case Test

Name | Bharat Mahor
E-mail | [email-masked]
Phone Number | (011) 9711037369
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

The selected blurb contains the exact issue of customer for delivering the tickets at hotel. Also we can use below empathy line so that customer realize a great customer service.

" Please understand that we do not want to disappoint our valued customers like you as this is our duty and responsibility to take of our customer interest and money as well."

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is to solve the customer issue accurately and timely. However a great customer service is that in which customer realize "No other can do better than this".

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