Subject: Re: LSM Joining Case Test - Akshat Jain
From: Akshat Jain <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 11 Jun 2018 07:54:53 -0400

| | LSM Joining Case Test

Name | Akshat  Jain
E-mail | [email-masked]
Phone Number | (+91) 9540792220
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 2 gives a correct under statement to the customer, for what he/she asks is to send his/her tickets after 2 days as he/she will be travelling to the place of event! Blurb 2 also answers that how can he/she receive the tickets for the event at a new address, and how can he/she get the tickets immediately!

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Customers are the reasons why our job exists and to ensure an amazing relationship with our customer we provide Customer service.
A good service will do the job for the customer, but a great service will look after the customer forever!

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