Subject: Re: LSM Joining Case Test - Surwain Ujain
From: Surwain Ujain <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 11 Jun 2018 05:06:01 -0400

| | LSM Joining Case Test

Name | Surwain Ujain
E-mail | [email-masked]
Phone Number | (+91) 9953566005
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | executive provided perfect solution to the querry. cleared every fact in detail ensuring safe, secure, and guaranteed delivery of the product,leaving the customer satisfied.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Great customer service means:-
1. there should be active listening
2. executive should be polite throughout the conversation.
3. Conversation should be full of energy
4. proper satisfaction should be provided to customer.
5. executive should have good knowledge of the product.

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