Subject: Re: LSM Joining Case Test - Shalini Rawat
From: Shalini Rawat <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 11 Jun 2018 04:19:33 -0400

| | LSM Joining Case Test

Name | Shalini  Rawat
E-mail | [email-masked]
Phone Number | (110022) 9971855892
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I select the Blurb 3 and understand the issue of the customer and providing the best resolution from my side thats why I selected the Blurb 3.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

The diffrence between Good and Great customer services are-

1) Good services are like we have to providing the good services and In great sevices we have to provide the best resolution from ours end.

2) In good sevices we have to probbing with the customers and  In great sevices we have probbing with the customers and resolving the issues also.

3) In good services we have to satisfied the customers but In great services we have to satisfied the customers also and giving the best sevices from ours end.

4) We can handle the customers in good sevices but In great services we have the handle the customers by calm and politely.

5) In good services only we can understand the problems but In great services we can understand the problems and and providing the best to best services from ours end.

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