Subject: Re: LSM Joining Case Test - Mukesh Kumar Jain
From: Mukesh Kumar Jain <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 11 Jun 2018 03:53:27 -0400

| | LSM Joining Case Test

Name | Mukesh Kumar Jain
E-mail | [email-masked]
Phone Number | (+91) 9559955930
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

According to me blurb 4 is suitable for the Customer because in this paragraph he gets the proper detail of his booked ticket.When he will provide the his full details of the hotel,where he will be staying so that he will get ticket on given address.He will update his new details by clicking on the website-http://www.viagogo.com/Help/76 and signing in to his account and go to the purchase items.
When the seller receives the ticket he will send the ticket on the updated address.He will also provide the shipping id to the customer so that he will track his consignment and gets his ticket.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me good customer service provide the service to the customer about his query either he is satisfied or not, on other hand great customer service is the service where the customer gets proper solution of his query in best possible by the great customer representative so that he will be satisfy.

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