Subject: Re: LSM Joining Case Test - mahendra pratap
From: mahendra pratap <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 9 Jun 2018 03:39:46 -0400

| | LSM Joining Case Test

Name | mahendra pratap
E-mail | [email-masked]
Phone Number | (+91) 9716248110
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | this person is asking for hotel booking for stay because he has collected ur ticket and he will be travelling in two days but event will be conducting with in weak so he want to stay in a hotel.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

for good service- we provide services as they want.
for great service- we provide services as they want and provide extra service which they are not  expacting for happiness our customer.

for good- we  only accept customer  demand which they have metioned already.
for great-we accept all the demand of customer and also provide other sevice.

for good- customer satisfaction is  necessory because we provide our services.
for great- customer satisfaction is madatory because if we want great feedback from customer which will be more greatfull for our company.

for good- we just complete the task.
for great- we can not only complete the task . we have to care about customer happiness and satisfaction.

| |

You can edit this submission and view all your submissions easily.