Subject: Re: LSM Joining Case Test - Stuti Bharti
From: Stuti Bharti <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 8 Jun 2018 07:53:33 -0400

| | LSM Joining Case Test

Name | Stuti Bharti
E-mail | [email-masked]
Phone Number | (91) 8979748281
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I will select blurb 4 because the important thing is the customer satisfaction. If we failed to satisfy our customer then in future he might not have a interest to buy tickets from our company.
We should be able to fulfill customer needs and expectations, So it will make our customers more happy.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is like we are helping are customer, whatever the work is and great customer service is we understand how important our customer is and we have to built repo in front of them, So that we could get a positive feedback.
For example, If they have some issue regarding the ticket and they want that issue to be resolve as soon as possible so we can expedite that ticket or increase the priority of that ticket so it will help our customers and make them happy.

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