Subject: Re: LSM Joining Case Test - Deepak Kumar
From: Deepak Kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 8 Jun 2018 02:08:15 -0400

| | LSM Joining Case Test

Name | Deepak Kumar
E-mail | [email-masked]
Phone Number | (896) 9542781
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The Second Blurb is correct according to me because according to customers situation whatever customer requires its there. but in other situation's its kind of confusing for the customer and for the sales person as well, other Blurbs are not ok according to situation.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | I am working as a sales person since 2012 and what I experienced that good customer service is calling you and asking for a solution and of course we give them a good customer service but if we talk about the great customer service in this situation we give the service to customer and we call the for a follow up just to make sure the he or she is satisfied with our services. If we get a opportunity by any chance then sell them another  product so according to me that's the point of follow up and a great customer service.

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