Subject: Re: LSM Joining Case Test - Anoushka Rose
From: Anoushka Rose <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 7 Jun 2018 03:03:13 -0400

| | LSM Joining Case Test

Name | Anoushka Rose
E-mail | [email-masked]
Phone Number | (+91) 8447558425
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 2 has provided all the necessary information to the customer. These days e-tickets are also provided to the customers which makes things more easier. In blurb 2, the customer care executive has informed the customers about all the steps that they need to follow to have access to the tickets for the event.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service keeps the customer satisfied but might not be loyal to the customer and also can take a lot of time to solve the customer's query whereas a great customer service takes less time in solving the query of the customer and keeps the customer satisfied also stays loyal at the same time.

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