Subject: Re: LSM Joining Case Test - Shikha Singh
From: Shikha Singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 5 Jun 2018 07:15:15 -0400

| | LSM Joining Case Test

Name | Shikha Singh
E-mail | [email-masked]
Phone Number | (201301) 9953015130
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I have choosen  blurb 1 because usually we have to satisfy our customer and provide good services on time and on a location where customer is locating ,for confirming the loction we should double check the address to the customer so if any mistake is done by our side so its should be corrected and customer gets their servies on time   the update of the deliveries should be alert by our side so the customer can get updated about their services om their email address. Also we can check the last statement of the blurb 1 always we should greet the customer with our service name and wishes for their good services so the customer will feel good and maintain the services with us in future also.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The good customer service and great customer service has very little difference according to me , the  great customer service refers that a customer is enjoying our services and hopely choose our services in future if we talk about good customer service it shows that the service provided by us to the customer ,is good means the customer is satisfied by our service , but hearing the great customer service by the customer is very appreciable and our service is going in a right path and we should maintain it.

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