Subject: Re: LSM Joining Case Test - mayank verma
From: mayank verma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 5 Jun 2018 06:46:52 -0400

| | LSM Joining Case Test

Name | mayank verma
E-mail | [email-masked]
Phone Number | (91) 9654777310
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | in this blurb client able to download e-tickets instantly without depending on the courier services.He dont have to wait for the delivery package or tracking courier etc.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | in both we are providing resolution to the customer.But in great customer service ,we have to give customer WOW experience instead of ordinary customer service by the way we greet him,listen to concern patiently,rapport building, asking anything apart from his query if he have any problem.giving proper and on time resolution,and take the follow up as well if his query is resolved?We have to give him Customer Delight Experience

| |

You can edit this submission and view all your submissions easily.